Terms

The ground rules for using StockTill, in plain English.

Who you're dealing with

StockTill is a product of Automation Bureau Ltd, company no. 17479795, registered at 17 Navigation Road, Birmingham B38 9EF. “We” and “us” below means Automation Bureau Ltd. You can reach us at info@automationbureau.co.uk.

The trial, and paying

• Every installation starts with a 30-day free trial of everything. No card details are needed to start, and nothing is charged automatically at sign-up.
• Your monthly figure is agreed with us before any payment is taken, and no VAT is added to it.
• Payments are taken by Stripe. Your card details never touch StockTill.

If a payment stops

We never delete your data over money. If the licence runs out, everything keeps working for a 14-day grace period; after that the system becomes read-only - every page and every figure stays visible - until it is renewed. Renewing puts everything back within a minute.

Cancelling

Cancel any time from Settings → Billing. You keep full use until the end of the period you have paid for, and we will give you an export of your data on request.

Card payments you take from customers

If you switch on card payments at the till, they run through your own Stripe account: the money goes straight to your own bank and you are the merchant of record. Stripe's card fees plus a 1% fee to Automation Bureau apply to those payments only.

Your data and your staff's

Your business's data belongs to your business. We host and process it only to run StockTill for you - see the privacy page for exactly what that means.

The honest limits

• We keep nightly verified backups and watch the service, but no software is perfect - keep doing your own cash-up and reconciliation.
• Stock figures are only as good as what is scanned; the audit trail exists so differences can always be explained.
• We may update these terms; we will tell you about any change that matters before it applies.